Cliff’s Edge Farm – Returns & Shipping Policy

 

 

Returns & Refunds:

 

• We want you to love your Lavender Dreams bouquets!

• Due to the nature of dried lavender, we cannot accept returns for opened or used products, or if the lavender has been exposed to contamination.

• If your bouquet arrives damaged, incorrect, or defective, please contact us within 7 days of delivery. We will gladly offer a replacement or full refund.

• To initiate a return, please message us on Facebook  with your order details and photos of the issue.

 

 

Shipping Policy:

 

• All bouquets are carefully hand-packed to ensure they arrive in perfect condition.

• Orders are shipped within 2–3 business days of purchase.

• Shipping costs are calculated at checkout and are the responsibility of the buyer.

• We are not responsible for delays due to carrier issues beyond our control.

 

 

Contact Us:

 

• For questions about your order, return, or shipping, please message us on Facebook or Instagram, or email us at jim@ceflavenderdreams.com.